At Oredo, we value our customers and are committed to providing you with the best shopping experience possible. Whether you have a question about our living room collections, need assistance with an existing order, or simply want to provide feedback on our furniture, our team is here to help.
Get In Touch
For the fastest response, please reach out to us via email. We aim to respond to all inquiries within 24–48 business hours.
- Email: support@oredo.shop
- Phone: 1 (800) 928-5389
- Business Address: 30 N Gould St 48765 Sheridan, WY 82801
Customer Service Hours
Our support team is available during the following hours (Mountain Time):
- Monday – Friday: 9:00 AM – 5:00 PM
- Saturday – Sunday: Closed (Emails will be addressed the following Monday)
Frequently Asked Questions
Before reaching out, you may find a quick answer to your question below:
Where is my order? Once your furniture has shipped, you will receive an email with a tracking number. Please note that standard delivery takes 10–15 business days following a 1–3 business day processing period.
Can I change my shipping address? Address changes can only be made within 12 hours of placing your order. Please email us immediately with your order number and the correct address.
How do I return an item? We offer a 30-day return policy for unused products in their original packaging. Please contact us at support@oredo.shop to initiate the return process and receive your RMA number.
Wholesaler & Business Inquiries
If you are interested in bulk orders for office spaces, outdoor projects, or staging, please contact our support email with the subject line “Business Inquiry” for specialized assistance and quotes.
Oredo 30 N Gould St 48765 Sheridan, WY 82801
Website: oredo.shop